My name is Dan Frey, I work for NC State University in Raleigh, North Carolina. I'm the Technical Lead for Advancement Information Systems.
A big part of my job is managing the online giving aspect of our fundraising efforts. We use Convio to handle our gift payment processing. There's not a whole lot of information online about some common Convio issues that I'm certain other institutions and individuals have encountered, so I am writing this to share some of what I've learned and hopefully foster some discussion among others who may need some guidance or who have discovered some novel solutions but have not had an opportunity to share them.
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